Resident was engaged in a behavioral outburst, during which scratches appeared on his face. Documentation reads that staff were trying to assist him with staying safe and in the midst of it his face was scratched by staff. When he was pulled for therapy he said the staff did it “on purpose”. A report was made to the Child Abuse Hotline and accepted for investigation.
Licensing Specialist: Clayton DeBoer
Program Coordinator inquired about documentation (nursing note, witness statements, and other staff involved). Facility provided documentation. Program Manager requested documentation from facility showing both staff involved in this incident had been trained in de-escalation and restraints. The facility provided CPI training certificates for both staff. The facility stated that the staff did not put the resident in a restraint, but instead used an L2 seated.
Witness Statements from accused staff and witness reviewed. Statements do not indicate that either staff scratched resident during incident. Both witness statements indicate that the resident banged his head against a chair. Resident was interviewed. No observable scratch today. When asked if he could tell what happened when he got his faced scratched he said, “I don’t know”. Resident stated facility staff were nice. When he was given the opportunity again to speak about the incident, he declined. Staff placed on administrative leave pending investigation.
CACD investigation and licensing complaint determined to be unfounded.









